Clinical QA for EMS agencies
AI-powered ePCR review that turns every call into better care
Arno Labs evaluates each patient care report against your agency’s own protocols and returns findings you can act on.
What Arno Labs does
More calls than anyone has the hours to review
Quality programs sample because sampling is all that fits in a day. Arno Labs reads the whole day, and looks at the care that was given, not just whether the chart was filled in correctly.
Every record, not a sample
A day of ePCRs is evaluated in full against your agency's protocol set. Nothing is skipped because there was no time to get to it.
Improvement that happens daily, not quarterly
Findings come back every day, so a supervisor can give a crew feedback while the call is still fresh instead of at a review months later.
A short list instead of a stack
What comes back is the handful of calls worth your attention, with the evidence already attached, so a review takes minutes rather than an afternoon.
The judgement stays yours
The software does the reading and analysis, but every decision about what a finding means, and what happens next, belongs to your people.
How it works
From a day of records to a decision
- 01
A day of records arrives in your ePCR system
Those are seamlessly and securely transferred to our AI platform.
- 02
Each record is read against your protocols
Not a generic standard of care, but the protocol set your agency actually operates under.
- 03
A report comes back within minutes
All organized based on severity and type to make your review easier.
- 04
Your team reviews and decides
You decide what each finding means and what happens next.
Who we serve
Built for the people accountable for clinical quality
County and municipal EMS agencies: medical directors, EMS chiefs, and the QA and training officers who work alongside them. Quality assurance and crew training are treated as one system rather than two disconnected programs.
Where this goes
Training that keeps pace with the calls
Formal training happens a couple of times a year. The teaching that actually changes what a crew does is usually smaller and closer to the work. It looks like a supervisor catching a medic after a shift to say what could have gone differently on a call.
That conversation only happens if someone knows the call needed it. When the whole day has been reviewed by the morning, it can happen every day.
Security and data handling
Every patient care report is treated as PHI
Agency data is processed only under a business associate agreement, both with the agency and with every infrastructure and model provider in the path. Analysis runs in a HIPAA-eligible cloud environment, and patient data is never used to train models.
Request a demo
See it run against a day of records
A walkthrough takes about thirty minutes. Nothing to install, nothing to send us, and no agreement involved.