Who we serve
Built for county and municipal EMS agencies and the people who keep quality on track
Quality assurance and crew training are treated as one system rather than two disconnected programs, reviewed by the same people and against the same protocols.
Medical directors
More to oversee than there are hours in the day
You carry medical direction for a service running hundreds of calls a week, often alongside a clinical job of your own. The review that tells you how those calls went covers whatever someone had time to read. Arno Labs reads all of them and brings you the ones worth your attention, with the evidence behind each one.
Nothing is decided for you. The system flags what is worth a second look and shows its evidence; what happens next is your call.
EMS chiefs
A quality program that keeps up without more staff
The cases your program is required to review are covered on every run, and you see the ones that were handled well alongside the ones that need attention.
You get consistent coverage every day rather than whatever the week allowed, which makes the program easier to run and easier to explain.
QA and training officers
Less time finding cases, more time on what to do about them
The work of reading a day of reports to find the handful worth discussing is the part the software takes. What comes back is a short list with the evidence attached, which is the input your training program has been missing.
The teaching stays yours. Arno Labs finds the calls worth talking about and hands you the evidence; what you build from that is where your judgement and your knowledge of your crews come in.
Where QA meets training
The findings are the curriculum, once someone reads them
A quality program that produces a list nobody teaches from is an audit, not an improvement program. Arno Labs is built so the output of review lands in front of the person who runs training, in a form specific enough to build a session around, with the evidence attached.
Request a demo
Bring the people who would actually use it
Medical director, QA officer, training officer. The walkthrough is more useful with all three in the room, and it is the same thirty minutes.